Hi Kayla,
Thank you for taking the time to share your experience, and for being a loyal Sugar Blossom customer over the years. We’re truly sorry to hear about your in-store visit, and this feedback has been shared with our team, as this is never the experience we want for our customers.
We’re also sorry to hear that the Sage Earrings did not meet your expectations in terms of size and comfort. For reference, the dimensions of each piece are always listed in the 'Product Details' section on our website to help customers better understand sizing when shopping online. That said, we understand how frustrating this experience was and appreciate you sharing your feedback.
We would like to find a solution together, so we have reached out via email to the address associated with your order. We hope to connect soon, and thank you again for your honesty and continued support.