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If you are not completely satisfied with your purchase, you may exchange your unworn jewelry in-person or by mail within 14 days of your original receipt. Item must be in original packaging and/or with tags attached. Please note that we do not refund the original shipping cost. 

Exchange shipping and handling charges are the responsibility of the customer. We suggest using a tracked shipping method as we cannot be held liable for lost items. 

In the event of a special offer or sale, absolutely no price adjustments will be issued for previously purchased merchandise.  We reserve the right to deny unreasonable exchange requests. 

Please kindly submit an exchange request below and our team will follow up with you within 1-4 business days. 



• Due to hygienic reasons all earrings and ear cuffs are a final sale.
• Perfume is a final sale.
• All customized jewelry is a final sale.
• Sale items are a final sale. 
• Items purchased during a sale are a final sale.
• Gift cards and gift boxes are a final sale.

Submit an exchange request ♡


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