HOLIDAY EXCHANGE POLICY

Purchases made between November 1 and December 25, 2026 are eligible for exchange until Saturday, January 9, 2027, provided the following conditions are met:

• Items are unworn and in their original packaging, with tags attached.

• A receipt or order number is provided at the time of exchange. Order numbers are five digits (e.g., #23456).

• Items are not final sale, please see our full list of exclusions below. Purchases made during Black Friday, Cyber Monday, or Boxing Day promotions are final sale.

STANDARD EXCHANGE POLICY

If you’re not completely satisfied with your purchase, you may exchange your unworn jewelry within 14 days of receiving your order. Items must be returned in their original packaging with tags attached.

• Original shipping fees are non-refundable.

• Customers are responsible for return shipping costs for exchanges.

• We recommend using a tracked shipping service, as we cannot be held responsible for lost items.

ADDITIONAL INFORMATION

• Final sale items cannot be exchanged. Please see our list of exclusions below.

• We do not offer price adjustments on previously purchased merchandise during sales or promotions.

• We reserve the right to decline exchanges that do not meet our policy requirements or are deemed unreasonable.

HOW TO REQUEST AN EXCHANGE

Please complete the exchange request form below. Our team will get back to you within 1–4 business days with next steps.