Return/Exchange Policy
We do not provide refunds or exchanges for wholesale orders.
Please inspect your order upon receiving it and contact us below if you’re not completely satisfied with your purchase, an item is defective or damaged, or if you've received the wrong item. Items must be returned in their original packaging with tags attached if applicable.
Additional Information
- Original shipping fees are non-refundable.
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We do not offer price adjustments on previously purchased merchandise during sales or promotions.
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We reserve the right to decline requests that are deemed unreasonable or that do not meet our policy requirements.
Contact
Please complete the form below to connect with a member from our team. Our team will get back to you within 1–4 business days with next steps.
FINAL SALES
• Due to hygienic reasons, all earrings and ear cuffs are a final sale once packaging is opened.
• All customized jewelry is a final sale.
• Sale items are a final sale.
• Items purchased during a sitewide promotion or sale are a final sale.
• Gift cards and gift boxes are a final sale.