Thank you for sharing your feedback. We’re very sorry to hear that your recent experience with our pieces did not meet your expectations. We take quality very seriously and, because of this, use materials like freshwater pearls, stainless steel, and IP gold plating in our designs.
We appreciate your kind words about our customer service, but we’re very sorry the jewelry itself fell short for you. Your feedback about packaging and overall presentation has been shared with our team, as we are always looking for ways to improve.
While we wish your first experience with us could have been more in line with your expectations, we would like to find a solution for this issue. Please reach out to us at hello@sugarblossomjewelry.com and include your order number, and our team would be happy to help. Thank you again for taking the time to share your perspective, and we hope to talk soon.